Report an issue

Closes 28 Aug 2025

Type of issue

Read more about the issues we don't deal with here

There are some issues that we are unable to investigate. We cannot usually look at a complaint if:

  • it has been more than 12 months since first encountering the issue
  • you have not been personally affected by the matter
  • it is a council-wide issue, affectinf everyone
  • you have, or had, a right to appeal or take legal action and we think it is reasonable for you to have done so. This might be to:
    • a tribunal (such as the Housing Benefit Appeals Service)
    • a government minister (such as a planning appeal)
    • the courts
  • the issue is personal (i.e., associated with your place of work)
What type of issue are you reporting?
(Required)